ISO 9001:2015​

ISO 9001:2015 certification is a globally recognised standard for quality management systems and helps organisations increase customer satisfaction, improve operational efficiency and drive continuous improvement. This standard enables organisations to systematically and proactively manage their ability to deliver quality products and services.

ISO 9001:2015 aims to maximise customer satisfaction by focusing on meeting and exceeding customer requirements. This certification requires organisations to adopt a process-oriented approach to make their operations more effective and efficient. It also encourages leadership and employee involvement, ensuring that the whole organisation is involved in achieving quality objectives.